Help and support
Who to ask depends on what it is about.
Your household, and who can see it
Sharing with a professional, changing what they see and ending it are all done in AccountHouse, under Advisors. For help with your household's AccountHouse account, contact AccountHouse.
Your professional account
Your application, your profile or your workspace. Signed in, the workspace's Help page answers the common questions; anything else, write to us.
Something wrong on a profile
A badge that does not match the body's register, a profile that is not who it says, or anything that should not be there: tell us, with the profile's address.
Advice and fees
Advice and fees are between you and the professional: AccountHouse does not give advice, and does not set, collect or receive fees. Where a professional holds a licence AccountHouse has checked, their profile names the body that issued it, with a link to its public register where it has one.
Policies
- Professional Terms
- Professional Privacy Notice
- AccountHouse privacy policy (for households)
- AccountHouse terms (for households)
AccountHouse provides the technology only. It does not give financial, investment, tax, insurance, mortgage or legal advice: any advice comes from the professional you choose.